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Occasional Contributor
collectors
Posts: 16
Registered: ‎02-05-2008
Founder

Talk talk charges for 0800 local numbers.

Hi! i get charged for 0800 local numbers with talk talk? BT wont charge for these numbers. Is there any chance talk talk will change this to be free, as its not very nice seeing these charges. Or is there a way around this.

Thanks

Chris.
Valued Contributor
M44RKD
Posts: 18,952
Registered: ‎28-04-2008
Founder

Re: Talk talk charges for 0800 local numbers.

Originally Posted by collectors
Hi! i get charged for 0800 local numbers with talk talk? BT wont charge for these numbers. Is there any chance talk talk will change this to be free, as its not very nice seeing these charges. Or is there a way around this.

Thanks

Chris.


all 0800 numbers are free no matter who ur with (with the exception mobiles) and they should never even appear on ya bill
Super Contributor
HRAY
Posts: 6,815
Registered: ‎20-01-2008
Founder

Re: Talk talk charges for 0800 local numbers.

Agree with Mark but do you mean like 0845 numbers which can or can not be chargeable depending on type of TT plan you are on.
Occasional Contributor
collectors
Posts: 16
Registered: ‎02-05-2008
Founder

Re: Talk talk charges for 0800 local numbers.

My sincere apologise!:smileysurprised: It is 0845 numbers we were dialling. Are these not local rate & free with BT?
Super Contributor
petera
Posts: 358
Registered: ‎09-04-2009
Founder

Re: Talk talk charges for 0800 local numbers.

As far as I know 0845 numbers are free with BT according to the plan you are on. Thus if you have free evening and weekend calls with BT I believe evening and weekend 0845 calls are free.
The position is the same if you are on the my Talk Talk essentials tariff. Evening and weekend 0845 calls are free, and daytime 0845 calls are free if you have the Anytime boost. In fact one of the great advantages of paying for the Anytime boost is obtaining free 0845 and 0870 calls during the day when they are most useful.
Note that 0844 and 0871 calls are always chargeable with both BT and Talk Talk at any time. Sometimes you can obtain an alternative number from the "Say no to 0870" website.
Peter
StephenF
Posts: 9,294
Topics: 59
Kudos: 109
Solutions: 6
Registered: ‎20-12-2007

Re: Talk talk charges for 0800 local numbers.

HI collectors,

As the other members have said 0800 are free to all 0845/0870 number are free however if you are on an evening and weekend tariff you will only get these call free in the evening and weekend. If you are on an any time tariff then these calls are free any time, also remember the 60min call limit. You will be charged if your call is longer than 60mins, just hang up and redial...

Hope this helps

Stephen